Get in touch
Frequently asked questions
How can I return a product?
To return a product, simply fill out the form on the left (and make sure to include your order number). We'll send you an email with further instructions.
How can I exchange a product?
To exchange a product, simply fill out the form on the left. Make sure to include your order number and the new product you'd like to receive.
How can I cancel an order?
To cancel an order, please fill out the form on the left. Make sure to include your order number.
If the order hasn't been shipped yet, we'll cancel it. If it has already shipped, we'll process it as a regular return.
How soon can I expect my refund?
Refunds are processed as soon as possible after we've received the product (usually within 48 hours). Your funds are credited back to the method of payment you used to make your purchase. The time it takes for the funds to appear in your account depend on your bank or card issuer.